Privacy Policy
How we collect, use, and protect your personal information
Last updated: September 3, 2025
BCS Exam Prep ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our service.
Personal Information
We collect information you provide directly to us, including:
- Account Information: Name, email address, and profile picture when you sign up through Google or Facebook
- Authentication Data: Social media account tokens for login purposes
- Assessment Data: Your answers, scores, and progress on exams and practice questions
- Communication: Messages you send to us through contact forms or support channels
Automatically Collected Information
- Usage Data: How you interact with our service, including pages visited, time spent, and features used
- Device Information: Browser type, operating system, IP address, and device identifiers
- Cookies: We use cookies and similar technologies to enhance your experience
We use the information we collect to:
- Provide, maintain, and improve our services
- Authenticate your identity and maintain your account
- Track your progress and provide personalized learning experiences
- Send you important updates about our service
- Respond to your comments, questions, and customer service requests
- Analyze usage patterns to improve our platform
- Comply with legal obligations and protect against fraud
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our platform, including:
- Cloud hosting and storage providers
- Analytics services
- Authentication services (Google, Facebook)
Legal Requirements
We may disclose your information when required by law or to protect our rights, property, or safety.
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Secure hosting infrastructure
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
We use cookies and similar technologies to:
- Remember your login status and preferences
- Analyze how you use our service
- Provide personalized content and features
- Improve our service performance
You can control cookies through your browser settings, but disabling cookies may limit some functionality.
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a portable format
- Objection: Object to processing of your personal information in certain circumstances
To exercise your rights:
Contact us at privacy@bcsexamprep.com or use our data deletion form.
Our service integrates with third-party authentication providers:
Google OAuth
When you sign in with Google, we receive basic profile information according to Google's privacy policy.View Google's Privacy Policy
Facebook Login
When you sign in with Facebook, we receive basic profile information according to Facebook's privacy policy.View Facebook's Privacy Policy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
If you have any questions about this Privacy Policy or our practices, please contact us:
Email: privacy@bcsexamprep.com
Support: support@bcsexamprep.com